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PRIVACY POLICY

Effective Date: 2.4.2025
Last Updated: 2.4.2025

  1. Introduction

Weber Services North America Corporation (doing business as Weber Solutions North America) and Weber Solutions Spain (collectively, “Weber Solutions,” “we,” “us,” or “our”) value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this policy.

  1. Information We Collect

We may collect the following types of information:

2.1 Personal Information

    • Name
    • Email address
    • Phone number
    • Billing and mailing address
    • Company name
    • Account credentials (if applicable)

2.2 Automatically Collected Information

    • IP address
    • Browser type and version
    • Device information
    • Cookies and tracking technologies
    • Website usage data (e.g., pages visited, time spent on site)

2.3 Payment Information

    • Credit/debit card details (processed securely by third-party payment processors)
    • Billing history
  1. How We Use Your Information

We collect and process personal data for the following purposes:

    • To provide, manage, and improve our services
    • To process transactions and payments
  • To communicate with you regarding updates, promotions, and support
  • To enhance security and prevent fraudulent activities
  • To comply with legal obligations
  1. Legal Basis for Processing Personal Data

We process personal data under the following legal bases:

  • Contractual Necessity: To fulfill a contract with you
  • Legitimate Interests: To improve our services and secure our platform
  • Legal Compliance: To meet regulatory requirements
  • Consent: When you provide explicit consent (e.g., for marketing communications)
  1. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

  • Affiliated companies and subsidiaries to provide seamless services
  • Service providers (e.g., payment processors, cloud hosting providers) under strict confidentiality agreements
  • Law enforcement agencies if required by law
  1. Data Retention

We retain personal data only as long as necessary for legal, contractual, and business purposes. Once no longer required, we securely delete or anonymize the data.

  1. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, and other privacy laws:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Objection: Object to data processing under certain circumstances
  • Data Portability: Request transfer of your data to another provider

To exercise these rights, contact us at privacy@webersolutions.ai

  1. Data Security Measures

We implement strong security measures to protect personal data, including: ✔ Encryption (TLS 1.2/1.3 & AES-256) for data transmission and storage
✔ Multi-Factor Authentication (MFA) for secure account access
✔ Regular Security Audits & Penetration Testing
✔ Access Controls & Role-Based Permissions

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings. For details, see our [Cookies Policy].

  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies. We recommend reviewing their terms before providing any personal data.

  1. Updates to This Privacy Policy

We may update this policy periodically. Any significant changes will be notified via email or website announcements.

  1. Contact Information

For privacy-related inquiries, contact us at:

📍 Weber Services North America Corporation
1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801, USA
📍 Weber Solutions Spain
Carpinteros, 12, Villaviciosa de Odón 28670, Madrid, Spain
📧 privacy@webersolutions.ai

———-

COOKIES POLICY

This policy applies to Weber Services North America Corporation, Weber Solutions Spain, and all affiliated companies and subsidiaries worldwide.

Effective Date: 2.4.2025
Last Updated: 2.4.2025

1. Introduction

Weber Services North America Corporation (doing business as Weber Solutions North America) and Weber Solutions Spain (collectively, “Weber Solutions,” “we,” “us,” or “our”) value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

    • Name
    • Email address
    • Phone number
    • Billing and mailing address
    • Company name
    • Account credentials (if applicable)

2.2 Automatically Collected Information

    • IP address
    • Browser type and version
    • Device information
    • Cookies and tracking technologies
    • Website usage data (e.g., pages visited, time spent on site)

2.3 Payment Information

    • Credit/debit card details (processed securely by third-party payment processors)
    • Billing history

3. How We Use Your Information

We collect and process personal data for the following purposes:

    • To provide, manage, and improve our services
    • To process transactions and payments
  • To communicate with you regarding updates, promotions, and support
  • To enhance security and prevent fraudulent activities
  • To comply with legal obligations

4. Legal Basis for Processing Personal Data

We process personal data under the following legal bases:

  • Contractual Necessity: To fulfill a contract with you
  • Legitimate Interests: To improve our services and secure our platform
  • Legal Compliance: To meet regulatory requirements
  • Consent: When you provide explicit consent (e.g., for marketing communications)

5. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

  • Affiliated companies and subsidiaries to provide seamless services
  • Service providers (e.g., payment processors, cloud hosting providers) under strict confidentiality agreements
  • Law enforcement agencies if required by law

6. Data Retention

We retain personal data only as long as necessary for legal, contractual, and business purposes. Once no longer required, we securely delete or anonymize the data.

7. Your Rights

Depending on your location, you may have the following rights under GDPR, CCPA, and other privacy laws:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Objection: Object to data processing under certain circumstances
  • Data Portability: Request transfer of your data to another provider

To exercise these rights, contact us at privacy@webersolutions.ai

8. Data Security Measures

We implement strong security measures to protect personal data, including: ✔ Encryption (TLS 1.2/1.3 & AES-256) for data transmission and storage
✔ Multi-Factor Authentication (MFA) for secure account access
✔ Regular Security Audits & Penetration Testing
✔ Access Controls & Role-Based Permissions

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings. For details, see our [Cookies Policy].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies. We recommend reviewing their terms before providing any personal data.

11. Updates to This Privacy Policy

We may update this policy periodically. Any significant changes will be notified via email or website announcements.

12. Contact Information

For privacy-related inquiries, contact us at:

📍 Weber Services North America Corporation
1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801, USA
📍 Weber Solutions Spain
Carpinteros, 12, Villaviciosa de Odón 28670, Madrid, Spain
📧 privacy@webersolutions.ai

This policy applies to Weber Services North America Corporation, Weber Solutions Spain, and all affiliated companies and subsidiaries worldwide.