Loading...
HOME 2017-06-15T06:53:27+00:00

Business areas

Different fields of experience

Weber Contact Center


Omnichannel platforms that provide an optimal customer experience (CX)

Weber Automation


Robotic Process Automation (RPA) solutions through the implementation of multiservice robots

Weber Foundational


Unified communications infrastructure and call center maximizing services, optimizing price and minimizing supply deadline.


Omnichannel platforms that provide an optimal customer experience (CX)


Robotic Process Automation (RPA) solutions through the implementation of multiservice robots


Unified communications infrastructure and call center maximizing services, optimizing price and minimizing supply deadline

Weber Solutions

Optimizing Customer Experience

Expenditure or Investment, … project, pay as you go or cloud, … different paradigms for a business model that has changed and an increasingly digital client which dictates the media with which they want to relate.

… the old concept of Contact Center is no longer enough, … the world is fully flat and artificial intelligence has come to stay, … different needs, different decision criteria, implementation in different countries but one global supplier, … Weber Solutions: Optimizing Customer Experience

Weber

Contact Center Solutions

CUSTOMER EXPERIENCE IN OMNICHANNEL PLATFORMS.

We provide complete customer service solutions that, starting with the integration with corporate business applications (CTI), are able to manage all of the communication channels a company has with its clients (Voice, Chat, Mail and Social Networks).

complying with the current legislation on recording information (Recording), providing audit tools for the quality offered (Quality Monitoring), dimensioning the platform with the optimal volume of agents (Workforce Management) and providing the right environment for the deployment of digital marketing strategies (Customer Experience)

Weber

Automation Solutions

Robotics Process Automation

OPTIMIZING BUSINESS PROCESSES.

We develop robotic process automation (RPA) projects by implementing software robots capable of replicating an employee’s activity on their computer desktop to process complex operations in the same way as a human would, but generating enormous efficiency levels thanks to a total absence of errors in the process and a greater speed of data exchange between these applications.

We free the agent from his most repetitive and less valued tasks and the companies avoid the need to integrate unrelated applications, creating a workspace in which robots and humans coexist working in a coordinated way.

Weber

Foundational Solutions

UNIFIED COMMUNICATIONS INFRASTRUCTURE.

We perform international deployment projects of Unified Communications infrastructures starting with an optimal network design (Networking), implementing telephony platforms in the customer’s different locations (Voice), designing distributed data processing centers (Data Centers), covering any need for physical equipment (PCs, Servers, Terminals and Headsets) and facilitating a global communications proposal with international voice and data operators (Carrier).

We have a set of international suppliers that allow us to shorten delivery times of any article and adjust its cost to the client’s budget, being able to coordinate international deployments from our Service Hubs in Europe and Latin America.

Do you want to work with us?

SEND US YOUR CV

Weber Solutions

Why do more than 100 clients trust us?

Contact

Leave us your message

Any information you need, doubt or clarification we are at your disposal to assist you. Fill out our form, tell us how you can help you and we will get back to you as soon as possible.

902 72 71 70

Geolocation

Weber around the world

 España (Central) 

Calle Francisco Alonso, 2
Boadilla del Monte
28660 – Madrid
España

 +34 902 72 71 70
info@webersolutions.es

Map

Colombia (LatAm) 

Manga Avda. Jiménez, #18B-64 apto. 201
Cartagena
Colombia

 +57 3216615688
info@webersolutions.net

Map

 Perú 

Avda. del Parque, 195
San Isidro
Lima
Perú

 +51 1 6419104
info@webersolutions.net

Map

 Miami (Cansac) 

3909 SW 137th Ave
Davie – 33330
Florida
USA

+1 958128027
info@webersolutions.us

Map

 México 

Calle Del Cenote No. 12
Jardines del Pedregal de San Ángel
Cd. de México C.P. 04500

 + 55 4336 6874
info@webersolutions.net

Map